(Weekdays, 9:00 am - 5:00 pm PST time)
We always use 2-day Priority Mail for US mail - even when you qualify for FREE shipping!
How soon will I get my order?
- US Priority Mail (2-3 days)
- US Priority Express (1-2 days)
- Canada, First Class Mail (4-6 days)
- Canada, Priority Mail (3-5 days)
- Canada, Priority Express (1-3 days)
- International, First Class Mail (1-6 weeks)
- International, Priority Mail (6-10 days)
- International, Priority Express (3-5 days)
Please keep in mind that transit times for "International First Class Mail" may vary greatly depending on local carriers, your country's postal service, and customs clearance in your region. Most often, this shipping method takes 1-2 weeks, although in some cases we have seen it take as much as 5-6 weeks.This is outside of our control.
Did you know, we have 30-day, Money Back Guarantee?
That's right - if you for whatever reason decide that the StayblCam is not for you - we will happily refund you once we receive the returned item. Customer satisfaction means everything to us - and we want every customer to feel 100% satisfied with their purchase.
"I wanted to say thank you for handling my return so quickly. I see you reversed the funds back to my card today. I might come back to re-order again later, thanks"
- Aaron F., Dallas, TX
"this seller handled my return without a hitch and I got my funds the same day Mary confirmed that they had received my returned StayblCam"
- Michelle C., Tacoma, WA
If your StayblCam breaks for ANY reason - your purchase is always protected by our lifetime guarantee! Simply contact us for any questions on how to get a replacement!
What is the size and weight of the StayblCam?
The StayblCam weighs approximately 1 pound (450 grams) and is 11 inches long
What is the physical range of movement?
You can record video with your phone all the way down to the floor or ground - but also raise the StayblCam upwards up to 2-3 feet (60-90 cm) above your head. The low-glide shots are perfect for recording dogs, cats, or little kids to see the world they see. But if you want a higher view-point (for instance, at a concert or in a large crowd) - bring the StayblCam up over your head to record a view that people around you will envy.
Using the StayblCam gives you the same range of flexibility as your hand and arm. By letting your fingers control the action - you can tilt the StayblCam to pretty much any angle you want. These types of movements are typically not easily accomplished with other, traditional video stabilizers - as they often constrict you to a horizontal view only.
Does it require batteries to recharge?
No. The StayblCam is fully mechanical - with no electronic components.
Is the StayblCam really waterproof?
Yes. You can take it scuba diving, white river rafting, storm chasing, or snow boarding - wherever there is water - the StayblCam can go right along with you! Unlike fragile, eletronic gimbal stabilizers - it was designed to withstand all kinds of weather so you can get smooth looking shots no matter where, and when.
Can I use it with a DSLR or camcorders?
The StayblCam supports cameras that weigh up to 400 grams (14 ounces). For heavier cameras and DSLR cameras, a DSLR addon is coming out soon. More details about this will be announced soon through or blog, newsletter, and social media.
Do I need anything extra to use it as a GoPro gimbal?
The mobile adapter (as shown in our photos) is always included, and to use the StayblCam as a GoPro gimbal / action camera stabilizer - you only need our GoPro adapter - found here.
Other compact cameras just screws onto the standard ¼” inch tripod screw.
Can I use the StayblCam if I have a thicker phone case?
Yes - and a universal adapter for thicker phones is included in the box.
Can I record in vertical mode with the StayblCam?
Yes - you can place your phone on the mobile mount vertically, and record like you would in horizontal mode. The balance will not be affected.
You can also get the 360 Degree Pivot mount that allows you to do vertical mode (or any angle) with other cameras (or to turn the mount). You can find the product here.